Terms And Conditions

Effective Date: 3/29/2026
Last Updated: 3/29/2026

These Terms & Conditions (“Terms”) govern your access to and use of the website, forms, estimate requests, scheduling tools, and related services provided by Horizon Property Services - Gulf Coast (“Horizon Property Services,” “Company,” “we,” “us,” or “our”).

By accessing this website, submitting a form, requesting an estimate, scheduling an appointment, communicating with us electronically, or otherwise using our website or services, you agree to these Terms. If you do not agree, do not use the website or submit information through it.

These Terms apply only to activities connected to our Florida-based business operations and services. We do not offer services outside the State of Florida through this website.

1. Company Scope and Florida Service Area

Horizon Property Services is a Florida-based property services and handyman business. Our website and services are intended for projects located in Florida and within our service area.

Nothing on this website should be interpreted as an offer to perform services outside Florida or outside our active service area.

We reserve the right to decline, limit, or refer out any project based on location, scheduling, scope, safety concerns, legal restrictions, permitting requirements, licensing requirements, or other business considerations.

2. Informational Website Only; No Binding Offer

The content on this website is provided for general informational and marketing purposes only. Service descriptions, examples of work, project categories, pricing references, timelines, availability, and other information on this site are not guarantees and do not create a binding offer or contract.

A binding service agreement is formed only when we expressly accept a project in writing and the parties enter into a project-specific written agreement, estimate acceptance, invoice acceptance, or other written approval accepted by Horizon Property Services.

Submitting a form, requesting a quote, or scheduling an appointment does not guarantee that we will accept the project or perform the work.

3. Website Use Eligibility

You may use this website only if you are at least 18 years old and able to form a legally binding agreement.

If you are using this website on behalf of another person, household, property owner, property manager, landlord, tenant, company, or other entity, you represent that you have authority to act on their behalf.

4. No Licensed-Trade or Permit-Required Work Representation

Horizon Property Services does not, through this website or otherwise, represent that it will perform any service requiring a license, certification, registration, permit, or trade qualification that is not lawfully held for the scope of the work at issue.

We reserve the right to refuse, stop, or re-scope any project that, in our judgment, may require:

  • a licensed contractor;

  • a licensed electrical, plumbing, HVAC, roofing, or other regulated trade;

  • a building or trade permit;

  • engineering, design, architectural, or code-compliance review; or

  • work outside our lawful scope.

If part of a customer’s project requires a licensed trade or other regulated work, we may decline that portion, request that the customer retain an appropriate licensed professional directly, or restructure the project to exclude such work.

5. Quote Requests, Estimates, and Appointment Requests

A. Quote Requests

When you submit a quote request, you agree to provide accurate, current, and complete information. We may rely on the information you provide to evaluate the request.

B. Estimates

Any estimate, quote, rough range, budgetary figure, or project discussion is based only on the information reasonably available to us at the time. Estimates may change due to site conditions, hidden conditions, measurement differences, customer changes, material pricing, access issues, scope changes, code or permit issues, or other circumstances.

Unless expressly stated otherwise in writing, estimates are:

  • non-binding until accepted by us in writing;

  • subject to revision;

  • limited to the stated scope only; and

  • valid only for the time period stated in the estimate, if any.

C. Appointment Requests

Appointment requests, scheduling requests, and estimate calls are requests only. Requested times are not confirmed until accepted through our scheduling or direct confirmation process.

We reserve the right to reschedule, decline, or cancel appointments due to workload, emergencies, weather, travel constraints, incomplete information, safety concerns, or other reasonable business needs.

6. Project-Specific Documents Control

For actual work, the controlling terms for that project will be the written documents specifically issued and accepted for that job, which may include:

  • a signed estimate;

  • an approved quote;

  • an invoice;

  • a change order;

  • a service authorization;

  • a scheduling confirmation;

  • a written message expressly accepted by both parties; or

  • another project-specific written agreement.

If there is a conflict between these website Terms and a project-specific written agreement, the project-specific written agreement controls for that project.

7. Customer Responsibilities

You agree that, before and during any project, you will:

  • provide accurate and complete project information;

  • disclose known site conditions relevant to the work;

  • provide safe and reasonable access to the property and work area;

  • ensure that pets, children, tenants, occupants, or other persons do not interfere with the work;

  • provide access to necessary utilities, if required for the agreed work;

  • secure approvals from property owners, associations, landlords, tenants, or other responsible parties as needed;

  • remove or protect valuable, fragile, or sensitive items near the work area unless we expressly agree otherwise in writing; and

  • make timely decisions and approvals necessary to keep the project moving.

We are not responsible for delays, extra costs, or inability to complete work caused by inaccurate information, denied access, unsafe conditions, missing approvals, unavailable utilities, occupancy restrictions, or other conditions outside our control.

8. Hidden Conditions; Unforeseen Conditions

Projects may reveal hidden, latent, or unforeseen conditions, including but not limited to:

  • concealed damage;

  • rot, moisture intrusion, mold, mildew, or deterioration;

  • prior improper installation or repairs;

  • structural concerns;

  • code issues;

  • utility conflicts;

  • inaccessible or unsafe conditions; or

  • materials or site conditions that differ from what was visible at the time of estimate.

If hidden or unforeseen conditions are discovered, we may pause work, revise the scope, issue a change order, recommend further evaluation, decline to proceed, or require separate pricing before continuing.

We are not obligated to continue work under materially changed conditions until revised terms are agreed in writing.

9. Change Orders and Additional Work

Any work outside the original agreed scope may require a written change order, revised estimate, added charge, or separate approval.

Changes may include, without limitation:

  • customer-requested additions or deletions;

  • material substitutions;

  • access difficulties;

  • expanded prep or repair needs;

  • code or permit-related changes;

  • extra disposal or cleanup;

  • additional trips; or

  • delays caused by customer decisions or third parties.

We reserve the right not to perform extra or changed work unless it is approved in writing.

10. Materials, Fixtures, and Customer-Supplied Items

If the customer supplies materials, fixtures, hardware, finishes, appliances, or other items:

  • the customer is responsible for ensuring they are correct, complete, undamaged, and suitable for the intended application;

  • we are not responsible for manufacturer defects, shipping damage, missing parts, incompatibility, color variations, discontinued products, or delays relating to customer-supplied items;

  • additional labor, trips, fitting, modification, return handling, delay time, or reinstallation caused by customer-supplied items may result in added charges.

Unless specifically stated in writing, we do not guarantee the performance, quality, or compatibility of customer-supplied products.

11. Scheduling, Delays, and Access

Project dates, scheduling windows, and estimated completion times are approximate unless we expressly state otherwise in writing.

We are not responsible for delays caused by:

  • weather;

  • supply chain delays;

  • unavailable materials;

  • manufacturer issues;

  • permit or inspection issues;

  • customer unavailability;

  • lack of site access;

  • hidden conditions;

  • third-party trades;

  • emergencies; or

  • other events beyond our reasonable control.

Missed appointments, denied entry, occupied work areas, or failure to have the site ready may result in rescheduling or additional charges where permitted and where disclosed in writing.

12. Payments, Deposits, and Invoices

Payment terms for each project will be as stated in the applicable estimate, invoice, or project-specific written agreement.

Unless otherwise stated in writing:

  • deposits, if any, are due as stated in the applicable project documents;

  • progress payments, if any, are due as stated in the applicable project documents;

  • final payment is due upon completion of the agreed work or as otherwise stated in writing; and

  • unpaid balances may be subject to collection efforts and additional lawful costs if not timely paid.

If you dispute an invoice, you must notify us promptly in writing and specifically identify the disputed amount and reason for the dispute.

We reserve the right to suspend scheduling, withhold future services, or stop work as permitted by law and contract if required payments are not made.

13. Cancellations and Rescheduling

We may require advance notice for cancellation or rescheduling of estimate calls, consultations, site visits, or scheduled work. Any cancellation, trip, restocking, special-order material, or rescheduling charges must be expressly stated in the applicable project-specific agreement or scheduling terms to apply.

If you have not yet finalized your cancellation policy, use this section as a framework and update it to match your actual practices before posting.

14. No Refunds for Completed Labor; Special-Order and Used Materials

Unless required by law or otherwise agreed in writing:

  • completed labor is generally non-refundable;

  • time spent on estimates, consultations, planning, sourcing, travel, coordination, or performed work is compensable once incurred if covered by the applicable agreement;

  • special-order, custom-order, or non-returnable materials may be non-refundable once ordered; and

  • refunds or credits, if any, are determined solely by the written agreement governing the specific project.

15. Limited Workmanship Expectations; No Extra Warranty Unless Stated in Writing

Any workmanship warranty, callback policy, or service guarantee must be expressly stated in writing in the project-specific agreement to apply.

Unless a separate written warranty is expressly provided:

  • services are provided “as is” to the fullest extent permitted by law;

  • we do not warrant customer-supplied materials or third-party products;

  • we do not warrant work performed by third parties, even if referred, coordinated, or discussed in connection with the project;

  • normal wear and tear, misuse, abuse, neglect, movement, moisture intrusion, settling, structural issues, prior defective work, manufacturer defects, and conditions outside our control are excluded; and

  • cosmetic variations, minor texture differences, touch-up visibility, dye lot differences, finish variation, and similar ordinary field conditions are not defects unless otherwise stated in writing.

Nothing in this section limits any non-waivable rights you may have under applicable law.

16. Third-Party Trades, Referrals, and Outside Services

If we refer, suggest, coordinate with, or communicate about a third-party trade, vendor, installer, fabricator, delivery service, or other outside provider, that does not make that party our employee, subcontractor, partner, or legal agent unless we expressly state so in a separate written agreement.

Unless otherwise stated in writing:

  • any agreement with a third party is solely between you and that third party;

  • we are not responsible for that third party’s scheduling, pricing, workmanship, licenses, insurance, warranties, delays, or performance; and

  • your disputes with third parties must be resolved directly with them.

17. Website Content; No Professional Advice

Content on this website, including project descriptions, service categories, examples, before-and-after information, FAQs, blog content, messages, and communications, is general information only and is not legal, engineering, architectural, code, permitting, insurance, safety, or professional trade advice.

You should consult appropriate licensed professionals or advisors where required.

18. Intellectual Property

All content on this website, including text, graphics, logos, branding, layout, images, icons, design elements, and other materials, is owned by Horizon Property Services or used with permission and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, display, transmit, create derivative works from, or exploit our website content without prior written permission, except for ordinary personal, non-commercial viewing.

19. User Submissions

If you send us messages, photos, plans, sketches, comments, reviews, or other content through the website, you grant us a non-exclusive, royalty-free license to use, store, review, reproduce, and transmit that content as reasonably necessary to:

  • respond to your request;

  • evaluate your project;

  • provide services;

  • maintain business records; or

  • operate and improve our business.

You represent that you have the right to provide any content you submit and that doing so does not violate any law or third-party rights.

We are not obligated to keep submissions confidential unless required by law or agreed in writing.

20. Prohibited Website Use

You may not use this website:

  • for any unlawful purpose;

  • to submit false, misleading, fraudulent, or harmful information;

  • to interfere with website operation or security;

  • to upload malicious code or harmful content;

  • to attempt unauthorized access to systems or data;

  • to impersonate another person or entity; or

  • in any way that could harm us, the site, or other users.

We reserve the right to restrict or block access for misuse.

21. Third-Party Links and Embedded Tools

This website may include links to third-party websites or embedded tools, such as map services, forms, social media content, scheduling tools, payment tools, or other external resources.

We are not responsible for third-party websites, services, terms, privacy practices, content, accuracy, or availability. Your use of third-party services is at your own risk and may be subject to separate terms and policies.

22. Electronic Communications and Electronic Acceptance

By using the website, submitting a form, requesting an estimate, scheduling an appointment, or communicating with us electronically, you agree that we may communicate with you electronically, including by email, website response, text message, or other electronic means where appropriate.

To the fullest extent permitted by law, electronic records, approvals, and signatures may be used in connection with our business communications and agreements.

23. Disclaimer of Warranties

To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not warrant that:

  • the website will be uninterrupted, error-free, or secure;

  • the website will always be available;

  • content will always be current, complete, or accurate;

  • defects will be corrected immediately; or

  • use of the website will meet every user’s expectations.

24. Limitation of Liability

To the fullest extent permitted by law, Horizon Property Services and its owners, managers, employees, agents, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

  • use of or inability to use the website;

  • website errors, downtime, or interruptions;

  • estimate requests, scheduling requests, or communications;

  • delays, lost opportunities, lost profits, lost revenue, or loss of use;

  • third-party acts or omissions;

  • customer-supplied materials or products; or

  • conditions outside our reasonable control.

To the fullest extent permitted by law, our total liability for any claim arising out of services will not exceed the amount actually paid to Horizon Property Services for the specific services directly giving rise to that claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

25. Indemnity

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Horizon Property Services and its owners, managers, employees, agents, and representatives from and against claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and costs) arising out of or related to:

  • your misuse of the website;

  • your violation of these Terms;

  • your inaccurate or misleading information;

  • your submitted content;

  • your breach of a project-specific agreement; or

  • your negligence, misconduct, or unlawful acts.

26. Force Majeure

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including acts of God, storms, hurricanes, flooding, fire, disease outbreaks, labor disruptions, utility failures, supply shortages, transportation delays, government action, emergencies, severe weather, or other force majeure events.

27. Governing Law and Venue

These Terms and any dispute arising from them or from use of the website or our Florida-based services will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any legal action or proceeding arising out of or relating to these Terms, the website, or our services must be brought exclusively in the appropriate state court or, where jurisdiction exists, federal court located in or serving the county in Florida where Horizon Property Services maintains its principal place of business, and each party submits to that venue and jurisdiction.

28. No Waiver; Severability

If we do not enforce any provision of these Terms, that does not waive our right to enforce it later.

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.

29. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations in connection with a sale, reorganization, merger, asset transfer, or similar business transaction.

30. Entire Agreement for Website Use

These Terms, together with our Privacy Policy and any project-specific written agreement, constitute the understanding between you and Horizon Property Services regarding website use and related communications.

For any actual project, the project-specific written agreement controls the scope, price, timing, payment terms, and service-specific obligations.

31. Changes to These Terms

We may update these Terms from time to time. Updated versions become effective when posted unless otherwise stated. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

32. Contact Information

If you have questions about these Terms, you may contact:

Horizon Property Services - Gulf Coast
Email: service@horizongulfcoast.com
Website: horizongulfcoast.com